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Navigating the Ethical Challenges of Telemental Health

March 28 Breakfast 8:30am-8:45am   Training 8:45am-4:00pm $159, 6 Ethics CEUs Presenter: Lisa Ferentz, LCSW-C DAPA Doubletree Hilton Hotel, 1726 Reisterstown Road Baltimore, MD 21208 United States + Google Map

Using case examples from both the presenter’s and the participants’ practices, we will explore the ethical dilemmas that challenge issues including: confidentiality; the parameters of the client-therapist relationship; the testing of boundaries; conflicts of interest; and the unique struggles associated with therapy sessions that happen online.


As we process both the transferential and counter-transferential triggers and complications that can emerge, an open dialogue to brainstorm in small groups about possible solutions to these dilemmas will be encouraged.

We will also explore the pros and cons of moving towards a tele-mental health practice. Participants will simultaneously learn about how their professional Code of Ethics can impact and even dictate the outcome of these case scenarios. This is an ethics workshop that will actually keep you interested and engaged!

Learning Objectives

  • Provide three examples of conflicts of interest in the client-therapist relationship as outlined by COMAR.
  • Identify at least three ethical considerations when establishing a tele-mental health practice.
  • Describe at least three ethical obligations regarding standards of practice identified by COMAR.


8:45 – 10:30

  • NASW concerns regarding e-therapy
  • Social Work Boards and telemental health
  • Is it okay to Skype?
  • Staying HIPPA compliant

10:30 – 10:40     BREAK

10:40 – 12:00

  • Guidelines for the physical layout for telemental health
  • Video
  • Crossing state lines
  • Telemental health and ethics: our legal obligations

12:00 – 1:00       LUNCH

1:00 – 2:30

  • Exploring NASW, APA, and NBCC Code of Ethics
  • Ethics and e-mail
  • The challenges of social media
  • The case for telemental health: exploring the benefits

2:30 – 2:40         BREAK

2:40 – 3:50

  • The disadvantages and pitfalls to telemental health
  • Issues of reimbursement
  • Processing Case Scenarios

3:50 – 4:00         EVALUATIONS


“I knew none of this, and the whole training increased my awareness. It was great the way it was presented!” —Andrew Rogen, LCSW-C

"Lisa is engaging, supportive and relatable! Makes the time spent in an ethics training well worth it." —Betsy Goodwin, LCSW

"Lisa has her finger on the pulse of our profession’s adaptation to telemental health. She provided current licensing and code of ethics information while warmly creating a safe environment for us to explore together the pros and cons of this new use of technology." —Nancy Balles, LCSW-W

"Great! Lisa is a knowledgable and entertaining speaker. I learned a lot! —Janie Scholom, RN, LCSW-C

"I was ambivalent about the utility of teletherapy. Lisa presented information focusing on the individual, therapist, and relationship. Highly useful." —Justin Shea, LCSW-C

"It was excellent. Well organized, very informative. Of course, Lisa is always a superb presenter as she did that day!" —Mimi Thomas, LCSW-C

"Lisa provides very accurate and and clear information. If you are a visual learner, you would benefit." —Kimberly Carroll, LCSW-C

"This workshop on telehealth ethics was so pertinent to some of the current challenges facing psychotherapists...Lisa Ferentz is a talented and skilled facilitator who provides information, stimulates discussion, and appropriately draws on participant expertise.....all while standing on her head!! No, just kidding, but I look forward to my next workshop with her." —Catherine Tardif-Douglin, LCSW-C