FAQ (Frequently Asked Questions)
Where are in-person classes held?
All in-person classes are held at the Hilton Garden Inn, located at 4770 Owings Mills Blvd. Owings Mills, MD 21117. A special Ferentz discount rate is available for clinicians who wish to stay overnight at the hotel.
Do all of the trainings provide CEUs to all mental health professionals?
Social workers (LGSW, LCSW, LCSW-C), MFT’s, LGCP’s and LCPC’s, and Psychologists are all eligible to receive CEU’s for ALL workshops and both Certificate Programs. Art therapists and other mental health professionals are welcome to attend but need to confirm that their Professional Boards have reciprocal relationships with the Board of Social Work Examiners, the Board of Professional and Licensed Counselors, or the Board of Psychologists in order to get CEU’s.
Can clinicians in every state get CEUs for the workshops?
The Ferentz Institute is able to provide CEU’s for clinicians in Maryland, Washington DC, Virginia, West Virginia, Georgia, Indiana, Massachusetts and Texas. Clinicians in any other state would need to confirm that their State Board had reciprocal relationships with the Board of Social Work Examiners, the Board of Professional and Licensed Counselors, or the Board of Psychologists in one of those four states in order to get CEU’s.
Do all of the Ethics Classes meet the requirements for Ethics CEUs?
Yes! You can take any of our ethics classes and receive full credit to meet the ethics requirements from ALL Professional Boards.
Do the Diversity Classes meet the requirements for diversity CEUs?
Yes! Any class listed as a diversity class meets the requirements from ALL Professional Boards.
Can I pay for classes by check instead of credit card?
We do not take payments by check for individual workshops. We do accept payments by check if you are registering a group of individuals from your agency for either the Level I or Level II Certificate in Advanced Trauma Training Program.
Do you offer any on-line trainings?
We offer a hybrid of learning experiences both online and in-person. Our online classes are held live via Zoom, while in-person classes are held at the Hilton Garden Inn located in Owings Mills, Maryland. We do not offer recorded versions of our online trainings at this time with the exception of our Level I Trauma Training program. Online classes must be live, interactive, and held in real-time, as required by the Maryland Board of Social Work, so that participants may receive the essential Category 1 CEUs that we provide.
Can I take just a few of the Level I or Level II Trainings without signing up for the entire program?
No, the Level I and Level II programs are both 54 hours and are meant to be taken in their entirety. Since both programs are also designed to foster an intimate, trusting context, the program is closed to outside participants once registration is complete and the first class begins.
What happens if I’ve paid for a workshop and then cannot attend?
Although we do not offer refunds if you miss a workshop you’ve paid for, you can use your payment towards any future training at the Institute. Contact Lisa either before or after the missed class so she is aware that you will be registering for a future class.
What happens if the Institute cancels a workshop?
Although it is not a common occurrence, a workshop may be cancelled due to low registration, presenter emergency, or inclement weather. In those cases, participants will be notified as soon as possible-typically one week before the scheduled class- and if they have paid for the training they will be given the option of either a full refund or applying payment to another class. All participants will also receive a $25.00 discount off a future training to compensate for the inconvenience.
If I am registered for the Level I or Level II Trauma Certificate Program and I miss a class, what do I do?
For Level I, which is held online, you may make up a missed class via the related class recording and pass a related quiz to get your CEUs for that class. For Level II, if an emergent circumstance makes it impossible to attend a class you can make it up when it is offered in the following semester. For both Level I and Level II, in order to receive the final certificate, participants must attend all nine classes.
If I want to register for the Level I or Level II Program but already know that I will be missing a class, can I still register for the Program?
Although it is not ideal, you can still register for either program with the understanding that you will make up Level I via the recording and passing the quiz and Level II by taking the missed class when it is offered in the next semester.
How often are the Level I and Level II Trauma Certificate Programs offered at the Institute?
At this time, both Level I and Level II are offered twice a year. The Fall series is September-December and the Spring series is March-June.
Does the Institute offer trainings all the year round?
There are two “semesters” at the Institute: March-June and September-December. The Institute goes on hiatus in January, February, July, and August.